Ratings and Reviews for Paxman Musical Instruments Ltd

Helpful guidance on choosing a horn mouthpiece.

Paxman always offer a great service. Efficient and hassle free.

Very pkeased.

Excellent service, very prompt despatch - as usual!

Delivered very quickly, brilliant set for french horn maintenance, shame its missing one of the cleaning brushes due to them not being in production.

Excellent service, fast and reliable. Friendly staff. Recommended.

Very good! Dead quiet!!

Good value and very speedy shipping.

A really quick reponse and rapid despatch as always, thank you.

Fantastic service, as always.

To be honest, I regard these 'feedback sites' as totally a waste of money. They gather SUBJECTIVE opinions.

I really hope that the vendor, PAXMAN profits and not this waste of space/profit site.

Remove my personal data from your records and confirm when done so.

This is a reasonable request to observe and accept GDPR and/or DPA Act obligations on yourselves.

Service at the highest level! Many thanks for the help in choosing the mouthpiece!!!

Delivery was good
Online purchasing procedure was good.

Fast and nice shipping. I forget i had to pay customs... i'd appreciated from the shop to remind it, was about 133 euros.

Brilliant customer service and a great case as well. Happy in every way.

Very good!

Super fast delivery!

Fast and accurate as usual. Reliable.

Very good.

Always efficient service and prompt delivery when ordered online.

I have not received my order at all.

I had an absolutely superb customer experience with Paxman. I had great personal help and advice from Martyn on a number of products. The items purchased were despatched very quickly and I am very pleased with all of them. I now discover that Paxman is something of an institution in the world of French horns and I can see why. I would have no hesitation in using them again.

I was looking for a Schmid 7.5 horn mouthpiece. This is a less common model and few vendors stock it. Paxman, with their usual thoroughness, had one in stock. The order was easily processed and shipped to the USA. With thanks.

Manque le suivi sinon parfait.

Arrived earlier than promised.

Excellent work, Paxman, UK! Like always.

As always, fantastic communication. The Mute I ordered wasn't in stock, but I received email updates in the few days after purchase with estimated delivery, and how my order was progressing. Fantastic customer service, shipped quickly and efficiently. Excellent shop.

Great customer service! My rim got held up in customs, so they just sent me another one free of charge.

It took six weeks for it to arrive.
The impression I got from using it was very good.
Combined with the Chicago rim I purchased earlier, it is very controllable and produces the exact tone I want.

Received two of the items in the order. Everything is fine, and the horn group enjoyed the Gershwin.
I have been in touch with the arranger, and he expressed delight that we were playing his arrangement, and asked to be told how we got along.

Tim London
Soham Horn Group - known as the Fountain Inn Cornistas!