Ratings and Reviews for Paxman Musical Instruments Ltd

At first when I placed the order, the shop was out of stock, but they worked fast and delivered quickly. Product is good, but it got a little bit frizzled during the shopping process. Overall good service and quality.

Perfect. I knew what I wanted and bought it.

Great quality, fast shipping to the USA.

Fantastic service and communication from the team. Timely communication of an item not in stock with a super alternative item offered.

I still don't got the mouthpieces!!

Great service. Thank you for handling the purchase so expeditiously.

Super service!

Goods not yet received. Ian Whitaker, my son, has been in contact with you as to the situation regarding this order. Hence the reason for not replying to your 'leave a review'. I will be very relieved when the order has been completed , as will my Grandson and Son.. You have been helpful when my Son has rung you. Thank you

Patricia Whitaker.

Excellent service as always.

Horn promptly dispatched, delivered at expected time, excellent customer service.

All items arrived in perfect condition.

Straightforward ordering. Item arrived on time, adequately packaged, and in perfect condition.

An excellent product at a reasonable price, many thanks.

Service that is second to none.

EXCELLENT IN EVERY WAY.

TT
.

Grateful for having sent the mouthpiece to Brazil, it arrived perfectly.

Excellent product which will get plenty of use. Shipping was fast and questions were answered swiftly. Many thanks.

My order was delivered in a timely manner and was well packaged and protected. I received everything I had ordered and the team at Paxman went above and beyond in providing tracking information when I asked, even though I had chosen a non-tracking shipping. I am more than happy with my shopping experience and only wish I could afford to do more.
David Jewell.

Excellent, fast and efficient service.

Great service thanks.

My order hasn't arrived yet!!

So far so good.

Never received my order...

One of the oil bottles leaked in transit, because its cap was not properly secured. This damaged other mail items in the postie's mail sack, which meant she had to knock on other doors in the street to apologise. The packaging was too poor to contain an oil spillage. I emailed a comment about this to the vendor, but received no reply. I will avoid them in future.

Easy ordering process and fast delivery time. Items arrived well packed and in excellent condition. Thanks.

Excellent service thank you.

Order dealt with promptly and efficiently.

I was first a customer of Paxman in about 1974 when I bought a seres 2 french horn later upgrading to a model 20 in about 1991 which I still play.

I ordered a pull through; it was exactly what I needed, it arrived here very quickly and was (relatively) inexpensive. In short, excellent service.